Organize emails on customers, projects or anything else with Shared Gmail Labels. Its better than cc/bcc since it adds team wide organization to sending emails
Subscribe to updates and get up to speed by reading current and past emails in the shared label
To send an email to a shared label and it's members type "#" in the to: or cc: fields and select the group email address for a shared label
See each others replies to shared mailboxes like firstname.lastname@example.org without being cc'ed or bcc'ed. Get visibility and coordinate with ease
See attachments directly with a single click and easily find information using filters and search. This is much faster than first searching for emails and then looking for attachments among the text.